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Right of withdrawal

In case of doubt the German version prevails.

Withdrawal information

Right of withdrawal

You have the right to withdraw from this contract within fourteen days without giving any reason.

The withdrawal period expires fourteen days from the day of the conclusion of the contract.

To exercise the right of withdrawal, you must inform us (Lauro Rosvaenge, THE NET KEY – Digitalagentur, Herzogstraße 79, 80796 München, Germany, phone +49 89 974 09 798, email info@thenetkey.de) of your decision to withdraw from this contract by an unequivocal statement (for example an email). You may use the model withdrawal form below, but it is not obligatory. You can also withdraw using the button Withdraw from contract on our website. If you use this option, we will confirm receipt of your withdrawal on a durable medium (for example by email) without delay.

To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.

Effects of withdrawal

If you withdraw from this contract, we shall reimburse to you all payments received from you without undue delay and in any event not later than fourteen days from the day on which we are informed about your decision to withdraw. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.

Note: when buying through Paddle, Paddle.com Market Limited is your seller. You can declare withdrawal to Paddle or to us; we forward it.

Early expiry of the right of withdrawal

For contracts on the supply of digital content not on a tangible medium, the right of withdrawal expires once we have begun performance after you expressly consented to performance beginning before the end of the withdrawal period, acknowledged that you thereby lose your right of withdrawal, and we have provided a confirmation under § 312f BGB (§ 356 (5) BGB). Performance begins when we send the license key.

Model withdrawal form

(Complete and return this form only if you wish to withdraw from the contract.)

  • To Lauro Rosvaenge, THE NET KEY – Digitalagentur, Herzogstraße 79, 80796 München, Germany, email info@thenetkey.de
  • I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract of sale of the following goods (*)/for the provision of the following service (*)
  • Ordered on (*)/received on (*)
  • Name of consumer(s)
  • Address of consumer(s)
  • Signature of consumer(s) (only if this form is notified on paper)
  • Date

(*) Delete as appropriate.